❓ Frequently Asked Questions
How do I create an account?
Download the app and follow the registration process. You'll need a valid phone
number and email address.
How do I add money to my wallet?
You can add money using MTN Mobile Money or other supported payment methods
through the wallet section.
How do I book a service?
Browse available services, select your preferred provider, and follow the
booking process. Payment is secure and handled through your wallet.
What if I have a problem with a booking?
Contact support immediately through the app or email. We'll help resolve any
issues with your booking.
Is my payment information secure?
Yes, all payments are processed securely through encrypted channels. We never
store your payment details on our servers.
🔧 Troubleshooting
App won't load
Check your internet connection and try restarting the app. If the problem
persists, try reinstalling the app.
Can't log in
Verify your email and password. Use the "Forgot Password" feature if needed.
Ensure your account is verified.
Payment failed
Check your wallet balance and payment method. Ensure your mobile money account
has sufficient funds.